Terms of Service

Legal terms governing the use of Vouchie

Polska wersja dostępna tutaj.

Last Updated: April 21, 2025

Welcome to Vouchie! These Terms of Service ("Terms") govern your access to and use of our voucher management platform (the "Service"), available at https://vouchie.pl and associated applications, provided by pietrusiak.me Hubert Pietrusiak, ul. Urwisko 21B/25, 02-776 Warszawa, NIP: 7251988998, REGON: 365088970 ("us", "we", or "our").

Please read these Terms carefully before using the Service. By accessing or using the Service, you agree that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use the Service.

1. Definitions

  • Service: The Vouchie platform for creating, managing, distributing, and redeeming vouchers. The provided Service is classified according to the Polish Classification of Goods and Services (PKWiU) as 63.11.13 - Application hosting services.
  • User: Any individual carrying out business activity or legal entity ("you", "your") who registers an account and/or uses the Service as a Voucher Provider.
  • Account: The unique profile created by a User to access the Service.
  • Voucher: A digital or physical coupon of a specific value or entitling the holder to a specific service/product, generated via the Service by the Voucher Provider.
  • Voucher Provider: A User (business) who creates and offers Vouchers to their customers through the Service.
  • Voucher Holder: The end customer of the Voucher Provider who has received a Voucher and is entitled to redeem it with the Voucher Provider.
  • User Content: Any data, text, graphics, Voucher information, and other materials uploaded, posted, or generated by a User within the Service.

2. Use of the Service

2.1. Account Registration

To use the full functionality of the Service (as a Voucher Provider), you must create an Account, providing true, accurate, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account.

2.2. Permitted Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for managing legitimate Vouchers for goods and services.

2.3. Restrictions

You agree not to:

  • Use the Service in any way that violates any applicable law or infringes the rights of third parties.
  • Generate or distribute misleading, fraudulent, or illegal Vouchers or Vouchers for illegal goods/services.
  • Interfere with or disrupt the Service, servers, or networks.
  • Attempt to gain unauthorized access to the Service or other Users' data.
  • Use the Service to send spam or unsolicited communications.
  • Copy, modify, or distribute the Service or any part thereof without our express permission.

3. Voucher Terms

3.1. Voucher Provider Responsibility

As a Voucher Provider, you are solely responsible for:

  • Defining the terms of each Voucher (value, validity period, restrictions, redemption rules).
  • Ensuring that the Vouchers offered and the associated goods/services comply with all applicable laws (including consumer rights).
  • Honoring valid Vouchers according to their terms.
  • Handling all inquiries, complaints, or disputes from Voucher Holders.

3.2. Role of Vouchie

Our Service acts solely as a technology platform. We are not a party to the transaction between the Voucher Provider and the Voucher Holder. We are not responsible for the content, validity, or redemption of Vouchers, nor for the quality of the goods/services covered by them.

3.3. Validity and Redemption

The Voucher Provider determines the validity period of the Vouchers. After this period, the Voucher may expire according to the terms set by the Provider and applicable law. Redemption rules (e.g., partial use, combination with other promotions) are set by the Voucher Provider.

4. Fees and Payments

Use of the Service is subject to fees according to the selected subscription plan (e.g., Free, Starter, Plus, Custom). Detailed information about available plans, their features, limits, and current prices is available on the Pricing page.

Fees for paid subscription plans are billed in advance for the selected billing period (monthly or annually). Payments are processed via third-party payment service providers.

You are required to provide current and complete billing information and to pay fees on time. Failure to pay may result in suspension or termination of access to paid features of the Service.

We do not provide refunds for partially used subscription periods unless required by applicable law.

5. Intellectual Property

The Service and all its components (software, design, text, logos) are owned by us or our licensors and are protected by copyright and other intellectual property laws. We grant you a limited, non-exclusive, revocable license to use the Service in accordance with these Terms. You acquire no ownership rights in the Service other than the right to use it.

You retain full ownership of your User Content. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify (for technical purposes, e.g., formatting), and display your User Content solely to the extent necessary to provide and improve the Service.

6. Data Protection (GDPR)

The processing of personal data within the Service is governed by our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679. To the extent you process personal data of Voucher Holders using our Service, you act as the data controller, and we act as the data processor. The terms of data processing are set out in the Data Processing Agreement (DPA), which forms an integral part of these Terms.

7. Limitation of Liability

To the fullest extent permitted by law:

  • The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
  • We do not warrant that the Service will be uninterrupted, error-free, secure, or meet your expectations.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising from or related to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.
  • We are not liable for the content, validity, or redemption of Vouchers, or for the acts or omissions of Voucher Providers or Voucher Holders.
  • Our total aggregate liability under these Terms shall not exceed the amount paid by you for the Service during the 6 months preceding the event giving rise to the claim, or EUR 100, whichever is greater (if you have paid no fees).

These limitations do not apply to damages caused by our willful misconduct or gross negligence, or in other cases where liability cannot be limited under applicable law.

8. Changes to Terms

We reserve the right to modify these Terms at any time.

We will notify you of significant changes that affect your rights or obligations reasonably in advance (at least 14 days), by sending a message to the email address associated with your Account or via a notification within the Service. The notification will indicate the date the changes take effect. Your continued use of the Service after this date constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you have the right to terminate the agreement by ceasing to use the Service and closing your Account before the effective date of the changes.

Minor changes, such as editorial corrections, typos, updates to contact details or URLs, as well as changes resulting from changes in law that do not negatively affect your situation, may be introduced without separate notification. The current version of the Terms will always be available on our website. We encourage you to review this page periodically.

9. Termination

You may stop using the Service and terminate your Account at any time.

We may suspend or terminate your Account and access to the Service immediately if you breach these Terms, violate the law, or if your actions harm the Service or other Users.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Poland. Any disputes arising out of or relating to these Terms or the use of the Service, which cannot be resolved amicably, shall be subject to the exclusive jurisdiction of the competent courts in Warsaw, Poland.

11. Miscellaneous

  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • These Terms, together with the Privacy Policy and the Data Processing Agreement (if applicable and provided), constitute the entire agreement between you and us regarding the Service.
  • Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Contact Information

If you have any questions about these Terms, please contact us at: [email protected].